Heating | Gas | Boiler Replacement in London
Pre work:Heating | Gas | Boiler Replacement in Dundee
Pre work:Glow Green offers Air Conditioning and Heating services. They are based in Bournemouth and cover a number of areas across the UK.
See what previous customers have to say about Glow Green. Our closed review system ensures that only genuine customers are able to leave reviews, so you know you're reading real feedback about Glow Green. Read 272 honest reviews.
Very professional & very flexible finance terms.
I looked for a replacement for my 30+ year old Ideal boiler which had stopped working yet again. I researched the market on Which and found a recommendation from Quotatis. I obtained a quote from a local plumber who visited and assessed our needs. The quote from Glow Green was over the phone and was significantly cheaper for the market-leading Vaillant boiler (according to Which). Glow Green asked for various pictures and a description of my kitchen and existing boiler. After taking a 50% deposit, they came back to me and asked for a further £240 to dispose of the Ideal boiler. They referred me to a publicly available list of boilers with asbestos material in them. I don't know why they could not have looked at this before quoting. I agreed to this reluctantly. The first install date came, and went. The told me that their contracted plumber had injured himself but gave me a date in the following week. On that day, their plumber had a van-breakdown and couldn't come. Finally, the following week two plumbers arrived, looked about, said that they could not do the job in the promised two days and left. Glow Green then contacted me to cancel the job. I'm still waiting for my deposit to be returned. Fortunately the local plumber whose proposal I had turned down two months earlier said that he would take on the job again and that he saw no reason why it could not be installed in two days. I have a promise from him that the boiler will be installed next week. If I hadn't fallen for the Glow Green salesman's promises the boiler could have been installed by the middle of August.
Great service
Excellent service
Project solar were quick to quote.instalation took 5 visits told would be done in a day. Battery storage not working properly a d nearly 2 weeks before engineers can co e out
Interesting offer
Professional. Polite and extremely knowledgeable about the product.
Thank you for your expertise and advice
Very professional and friendly chat with Neil have not had a chance to look at the quete
Seemed reasonably priced.
I thought they were honest, to the point where I'm not going ahead with it,
Required photos only. Preference visit house to assess
Great price and no pressure for sale
Excellent service
quote not rec'vd yet. so have not pogress to be able to comment. maybe you shoudl ask this as a first question on the survey.
very good
Detailed ,informative ,pleasant .
They were very helpful and have provided me with good advice and a competitive quote.
Contacted me but I had already made alternate arrangements.
Really good advice given. First class.
I've got nowhere with Octopus yet. Not answered my email.
No comment left
Tbd
Phone contact was very good and I am awaiting the actual quote email
Excellent customer service
No home visit but prompt quotation. Price higher than competitor.
Although everything we were told sounded good and sensible , we never received a quote so are unable to provide an honest review
i would have left better feed back if the chap i spoke to actually emailed me the details we discussed very difficult to assess with out info
Not as competitively priced so did not use.
Very informative
There was no home consultation
good communication and were aware of my boiler needs
Didn’t use as found another cheaper quote but was very helpful
ok
The person was polite and competent, took me through the reasonable quote.
Good and prompt we realized we cannot afford a heart source pump at the moment.
The engineer on the phone was excellent . Really friendly and very knowledgeable
Very good
Consultation over the phone and initially supplied a boiler too big for the property
Excellent service quoted over the phone
Well mannered, organised and efficient. Nobody pestered me.
the only company to contact so could not compare
They are reasonable and prompt.
Excellent
Great service
Good
Didn't proceed with them
Good pricing options
Too expensive
Knowledgeable and professional which made the home visit beneficial
Good service.
Very fast at getting back to me. Spent quite a long time going over all my choices. Seemed knowledgeable on the phone. A little expensive on the quote but not extortionate.
Did not use Glow Green.
Brilliant
Friendly and helpful
From the start l got 3 quotes and glow green was at the right price date awas set when the job to start Verry happy
Satisfied
Excellent service would recommend everytime
Phone conversation was ok. I didn't like the price
They are good and fast service with facilities
Very organised company.
Came on time Explained it very well
No comment left
Worst company ever! Avoid! Scored highly for speed of contact and price but after that all went downhill fast. Still owed money for a failed installation. Never return your calls or emails. Even emailed the CEO - no reply
Professional, best.
Quick and sounded efficient. I will reserve judgement until the work is completed
Impressed with the quick service and knowledge and manner of the person I spoke to - very impressed.
Honest about job
No comment left
Very good phone manner just felt as if I was been pushed towards one brand and one type of unit
No comment left
No comment left
The boiler has proved to be very satisfactory and the fitter/engineer was easy to have around and answere all my queries, and demonstrated all the controls.
Great service.
Excellent service and price. Added bonus was monthly payments to solve my problems.
The company does not appear to have experience of dealing with BME. Despite providing the company with proof of income which was more than sufficient, there appears to be a distrust of BME customers-they kept asking for more proof which was totally unnecessary- they claim it was underwriter's request but as I bank with the bank that is allegedly underwriting the purchase, it just didn't add up. It's sad when business still do business like that in this age.
Very good prices and very good customer service
Very good customer service & very good company
Up to to yet everything has been perfect
Never quoted to far away
Very informative about the different types of boilers on offer and explained the options. I was really inpressed in the way that I did not feel under pressure to make a decision straight away and that I could contact them if I had any other questions. Very polite and professional.
good prompt attention still undecided on replacement of boiler or heat pump.
No home appointments due to covid. Talked through boiler options, prices and finance. Boiler being installed next week. Excellent customer service.
Excellent Customer service and helpful. Would definitely recommend
Good
Very efficient, call backs happened straight away, staff members very helpful and friendly, offering very good advice. They clearly try to offer the best service possible. Very impressed
Did not supply the service that I requested a quote for.
Very good & responsive
Good
Credit terms too costly.
No comment left
They have been trying to get me the best possible deal.
Very efficient
I found the all polite and understanding
George Butler was very professional and non-pushy. When I decided to go with Glow Green he talked me through and handed me onto the finance department who were brilliant. Overall a great transaction. We are now really looking forward to the installation of our new boiler.
professional
Excellent service.
N/A work to be done next week.
Really good
Ok
No comment left
Very prompt. Very meaningful and comprehensive. The selection of quotes and finance options is very helpful.
All good
THEY ARRIVED ON TIME
Good infomation was supplied regarding the new Boiler install I found Rep George Butcher a very helpful man and will deal through him should I go ahead with the new Boiler install.
1st class
I really like it!
Very quick and very competitative
Quick efficient approachable
Good
Very. Prompt and helpful competitively priced too
Very good. Thank you
Good service
quotatis is RUBBISH
Good
It was good service, get answer quickly and with helpful solution. Thanks
Unfortunately, they couldn't quote for the work because the system didn't give them all the relevant information.
Despite my clear instructions, the matter was referred to a company that couldn't actually do the work.
Great communication, very competitive price, fitted quickly by a really good fitter. Would definitely recommend
Sounded too good to be true. Latest reviews were very poor
Very nice
Excellent service - from sales, to booking and especially by the obviously experienced engineer. He consulted with me throughout the installation, did a very good job and cleared away any mess. Very happy indeed, British Gas wanted to charge me twice as much.